What is one of the most asked questions we receive from a new potential customer? “How hard is it for me to get the right fastener in my bins?” There are a lot of things that go into making sure this process runs smoothly.
Good communication about what is needed for a quote is crucial. A good quote process begins with a Bill of Materials (BOM), the Estimated Average Usage (EAU), quality understanding, and an estimated deadline. The BOM should be clean and detailed with dimensions, head styles, drive styles, product types, materials, and finishes.
Every customer has their own way of abbreviating the information to a short description, so paying attention to the details is key. Some fasteners may also be used in a variety of applications. Understanding the business and having a grasp of the BOM will help make sure the right fastener is in the production line. As mentioned earlier, estimated usage, quality requirements, and a reasonable deadline will help with getting the most accurate quote back for review.
What will it take for you to win business, save the company money, and prevent line down situations when switching fastener vendors? Ordering AND receiving the correct parts the first time! Let the experts at Bossard help you review and translate the terminology of a sloppy BOM and get you the correct fastener the first time around. Contact us at ProvenProductivity@bossard.com for more information.
John Syharath
Technical Sales
jsyharath@bossard.com